AMZ is not only a social app, it’s a whole new world of endless possibilities. We are creating a digital playground where everyone can come together and bring all their favorite toys on to one platform. Follow your favorite people, build a fanbase, start a club, or create a room filled with “fun”. The power is in your hands!

AMZ helps connect people for chatting, connections, and online interactions by utilizing: • Innovative Hardware Control • Engaging Blog Content • Interactive Messaging • Dynamic Party Module • Personal Center

Currently, we support InfiniX, Our Erotic Journey, Y.Love, and Lovense. We are working on bringing in more brands in the near future.

We accept most major credit cards such as Visa, Mastercard, PayPal, and more. If your payment method isn't one of the listed examples, please e-mail us at customerservice@amz.com so that we can assist you.

Orders are processed automatically and promptly handed over to our shipping partner. Once this process begins, we cannot halt the shipment or cancel the order.

We proudly offer a fast and friendly shipping service tailored to your requirements.

We ship to Canada and the US at this time.

Absolutely! Our products are packaged in unmarked, discreet boxes to protect our customers' privacy.

•The product must be unused, untouched, and in its original packaging. •If the product has been opened but remains unused, we can accept the return as long as all contents are included. •If any contents are missing, we will unfortunately have to deny the return. We aim to make our return policy straightforward and fair, ensuring you have a positive experience with our products and services.

If you have opened the item and it is defective or if it is not the item you purchased, please contact us via our support form with your proof of purchase so we can resolve the issue for you.

We will need to see pictures and videos to verify the defect or the incorrect item. Once the pictures and videos verify there is a defect or an incorrect item, we will send a replacement at our expense.

1. Select your language of preference. Then tap on next to proceed. 2. Agree to the minimum age requirements to proceed. 3. Register for AMZ by tapping on the “Email or Phone Number” icon on the sign on screen. You can also using your google account, X user account, or Facebook for quick registration. 4. Ensure to agree to user agreement to proceed.

To pair the app with your adult toy, follow these steps: • Make sure your toy is charged and turned on. • Open the app and go to the pairing section. The toy pairing section is represented by the chainlink icon on the top right of most sections of the app [Messages, Moments, Play, and Videos] • Tap on "Add Toys", then select your toy from the available devices list. • Follow the on-screen instructions to complete the pairing process.

If you encounter pairing issues, please try the following: • Ensure that your toy is within the app's Bluetooth range. • Restart both your app and the toy. • Check if your device's Bluetooth is enabled. • If the problem persists, contact our customer support for assistance.

To control your toy using the app, simply open the app and navigate to the control panel. This located in the same section where you sync your toy. You can find it by locating an icon that resembles a control panel. From there, you can adjust intensity, select different modes, and enjoy a personalized experience.

Yes, users can create and customize chat rooms based on their interests and activities, allowing for more personalized interactions.

To connect the app to different operating systems: For iOS: Visit the Apple App Store, search for our app, and install it on your iOS device. For Android: Visit the Google Play Store, search for our app, and install it on your Android device. [Coming Soon] For PC: Visit AMZ.com, register and enjoy the same app features from your computer.

If you experience common issues such as connectivity problems or app crashes, please try the following steps: • Check your device's Bluetooth or Wi-Fi connectivity. • Clear your app cache, restart your device, and the app. • Ensure your app is up to date with the latest version. • If the problem persists, contact our customer support for assistance.

For more complex issues or problems not resolved by the above steps, you can contact our customer support team. You can reach us via email at [customerservice@amz.com] or through our in-app chat feature.

You can provide feedback through our in-app feedback and recommendation form. This form allows you to share general feedback, suggestions, or report any issues. You also have the option to submit feedback anonymously.

Yes, you can attach up to six images, including GIFs and other files, through the feedback and recommendation form to provide more context for your inquiries.

Yes, we acknowledge user feedback to let you know that your input is valued and essential for our continuous improvement.

Our average response time for inquiries is 72 hours or sooner, so you can expect timely assistance.

•Report Prohibited Content: Easily report any inappropriate content you encounter within the app. •Personal Center Feedback: Use the feedback option in the personal center to report any problems or share your suggestions. •Continuous Improvement: We also collect feedback from app store reviews and ensure our practices comply with legal standards.

Yes, you can block other users to have control over your interactions. You can also manage whether you want to receive images and videos to avoid unwanted content. Simply go to the user's profile that you want to block, tap on the 3 dots on the right hand side, and tap "Block" to block this user.

Our app is designed with a user-friendly interface that enhances the overall experience: • Intuitive Design: We've prioritized easy-to-understand interaction methods to ensure that users without visual impairments or hand disabilities can navigate and operate the app smoothly. • User Testing: All non-development team members regularly test the app to provide objective feedback and ensure a seamless experience.

Encryption in Transit: This means that whenever your data is sent over the internet, it is scrambled so that no one else can read it. Transport Layer Security: This modern security technology ensures that your data is encrypted, or securely coded, as it travels over the internet. This prevents anyone from eavesdropping or tampering. Secure Sockets Layer: This is an older version of TLS that is still used in some older systems. It also works to keep your data safe and secure during transmission.

•Customers have 90 days to return their product. •All returns, except for warranty/defects, are subject to a 30% restocking fee for issues not related to our mistakes. •This restocking fee will be clearly stated on every listing to ensure transparency.

•If the customer changes their mind or orders the wrong product, they will cover the shipping costs for the return. •If we made a mistake and shipped the wrong product or color, we will cover the return shipping costs. We strive to ensure a fair and hassle-free return process, accommodating both our customers' needs and our commitment to excellent service.

•The return claim process takes 24 to 48 hours to complete. •Once the return is processed, the order will be refunded within 3 to 5 days after the item has been received and confirmed to be in its original condition. We aim to ensure a quick and smooth return process.

Yes, there is a restocking fee for returns: •We charge a 30% restocking fee for all returns that are not due to our error. We strive to be transparent and fair, ensuring you are aware of any applicable fees upfront.

Frequent Updates: Our team is dedicated to regularly updating the app to ensure it stays current and performs at its best Ongoing Development: We are currently discussing a significant product enhancement that will lead to even better features and functionality Transparent Communication: Once the changes are finalized, we will communicate all updates and new features to our users promptly Your experience is our priority, and we are committed to keeping you informed about all the latest updates

•Current Status: While our app does not yet include specific accessibility features, we recognize the importance of making our platform accessible to users with disabilities. •Future Plans: We are committed to incorporating accessibility features in future updates to ensure that everyone can enjoy and benefit from our app. We appreciate your patience and understanding as we work towards creating a more inclusive experience

Advanced Firewalls: Our firewalls control the flow of data in and out of our network, preventing unauthorized access and blocking attack traffic. Intrusion Detection Systems: These systems identify and respond to any suspicious activities, ensuring potential threats are addressed promptly. Automated Monitoring and Audits: Our system continuously monitors and audits user activities to detect abnormal behavior and prevent potential attacks.